Effective Date: October 9th, 2024

Heritage rental (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or use our services.

By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect several types of information from and about users of our services, including:

a. Personal Information

This refers to information that identifies you as an individual, such as:

• • Name
  • Email address
  • Phone number
  • Postal address
  • Payment details (e.g., credit card information)
  • Identification documents (for verification purposes)

b. Non-Personal Information

This refers to information that does not identify an individual, including:

• • Browser type and version
  • Device type and operating system
  • Pages you visit on our website
  • Time spent on our website
  • Referring websites or search terms

c. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website. These technologies help us remember your preferences and customize our services.

You may adjust your browser settings to decline cookies; however, some parts of our site may not function properly without them.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• • To communicate with you: We use your contact details to send booking confirmations, important updates, or promotional offers.
  • To improve our services: We analyze the usage of our website and services to improve functionality and performance.
  • To comply with legal obligations: We may use your personal data to fulfill legal and regulatory requirements.

3. How We Share Your Information

We may share your information in the following circumstances:

• • Legal Compliance: We may disclose your information if required to do so by law or in response to legal requests (e.g., subpoenas, court orders).
  • Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred to the new entity.
  • With Your Consent: We may share your information with third parties when you provide explicit consent.

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration. These measures include encryption, secure servers, and access control policies.

However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Your Rights and Choices

You have the following rights concerning your personal information:

• • Access and Correction: You may request access to the personal information we hold about you and request corrections if necessary.
  • Data Deletion: You may request that we delete your personal information, subject to legal and contractual obligations.
  • Withdraw Consent: If you have provided consent to process your information, you may withdraw it at any time.
  • Opt-Out of Marketing Communications: You may unsubscribe from marketing emails by following the instructions in the email or contacting us directly.

To exercise these rights, please contact us using the details provided below.

6. Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this Privacy Policy, including to satisfy legal, accounting, or reporting requirements.

8. Children’s Privacy

Our services are not directed to individuals under the age of 18, and we do not knowingly collect personal information from minors. If we learn that we have collected personal data from a child under 18 without verification of parental consent, we will delete that information.

9. International Data Transfers

If you are accessing our services from outside Canada, please be aware that your information may be transferred to and processed in countries other than your own. By using our services, you consent to the transfer of your information to our facilities and third-party service providers.

10. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” Continued use of our services after such changes constitutes your acceptance of the updated policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us at:

Heritage Rental
382 Queens Avenue, London, Ontario
519-433-3000
test@rent3000.ca